StarBet65 Privacy Policy — Pakistan

1. Introduction

StarBet65 ("starbet65", "we", "us", "our") operates the online betting and gaming platform at starbet65.app. This Privacy Policy explains how starbet65 collects, uses, stores and protects the personal data of players who register and use the platform in Pakistan.

We understand that privacy matters to Pakistani players. When you share your personal information with starbet65 — whether to open an account, make a deposit or claim a bonus — you are trusting us with data that belongs to you. This policy is written in plain language so you know exactly what happens with that data rather than having to decode dense legal text.

This Privacy Policy applies to all personal data collected through the starbet65 website, mobile browser experience and any associated communications including emails and SMS. It applies whether you are a registered player, a visitor browsing without an account, or someone who has contacted our support team.

2. Personal Data We Collect

StarBet65 collects personal data in three ways: information you provide directly when registering or using the platform, information generated automatically when you use the service, and information we may receive from third parties as part of standard verification or payment processes.

2.1 Information You Provide

• Registration data: full legal name, date of birth, Pakistani mobile number, email address, CNIC number (for verification), and account password
• Payment data: Easypaisa or JazzCash mobile wallet details, NayaPay or SadaPay account details, bank account/IBAN for IBFT transfers, or Visa/Mastercard card details
• Identity verification documents: copies of your CNIC or other government-issued identity document, submitted during account verification or withdrawal processing
• Correspondence data: messages sent to starbet65 via live chat, email or any other support channel
• Responsible gaming declarations: any self-assessment responses or limit-setting actions you take within your starbet65 account

2.2 Automatically Collected Data

• Device and technical data: IP address, device type, operating system, browser type and version, screen resolution
• Usage data: pages visited, games played, bets placed, session duration, features accessed and navigation patterns on starbet65
• Location data: approximate geographic location inferred from your IP address
• Cookies and tracking technologies: session cookies, preference cookies and analytics cookies (see Section 5 for full details)

2.3 Data from Third Parties

• Payment processors: transaction confirmation data from Easypaisa, JazzCash, NayaPay, SadaPay and card payment networks
• Identity verification providers: results of automated CNIC verification checks conducted on our behalf
• Fraud and risk systems: data from third-party fraud prevention services that help starbet65 detect and prevent financial crime

3. Why We Collect and Use Your Data

StarBet65 only collects personal data that serves a genuine purpose. We do not collect information speculatively or to build marketing profiles for sale to advertisers. The primary reasons we use your data are:

• Account management: creating your account, verifying your identity, processing login sessions and maintaining your starbet65 profile
• Payment processing: crediting deposits to your balance, processing withdrawals to your verified payment method, and keeping accurate transaction records
• Regulatory compliance and anti-money laundering: verifying your age and identity as required, monitoring transactions for suspicious activity, and complying with applicable financial crime prevention obligations
• Customer support: responding to queries, resolving disputes and following up on complaints submitted to starbet65
• Platform security: detecting and preventing fraud, unauthorised access, duplicate accounts and other abuse of the starbet65 platform
• Responsible gaming: monitoring play patterns for indicators of problem gambling, implementing and enforcing limits and self-exclusions you have set, and contacting you if your account activity suggests a need for responsible gaming support
• Platform improvement: analysing aggregated, anonymised usage data to improve the starbet65 product, add new features and fix technical issues
• Marketing communications: sending promotions and bonus offers to players who have opted in to receive them (see Section 11 for opt-out details)

4. Legal Basis for Processing

StarBet65 processes your personal data on one or more of the following legal bases:

• Contractual necessity: processing your data is necessary to provide the starbet65 service to you under our Terms and Conditions — this covers account creation, payment processing and game delivery
• Legal obligation: we are required to collect and retain certain data to comply with applicable anti-money laundering, age verification and financial crime prevention obligations
• Legitimate interests: we process technical and behavioural data to maintain platform security, prevent fraud and improve the starbet65 product — purposes that benefit all players
• Consent: where we rely on consent — for example, for marketing communications — you can withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal

5. Cookies and Tracking Technologies

StarBet65 uses cookies and similar technologies on the platform. Cookies are small text files stored on your device that help the website function correctly, remember your preferences, and allow us to understand how players use the platform so we can improve it.

Types of Cookies StarBet65 Uses

• Essential cookies: required for the platform to function. These include session authentication cookies that keep you logged in during a visit and security cookies that protect against cross-site request forgery. You cannot opt out of essential cookies without disabling the service entirely.
• Functional / preference cookies: remember your choices such as your preferred language, your last-used payment method and your display settings on starbet65. These are not strictly necessary but significantly improve your experience.
• Analytics cookies: help starbet65 understand how players navigate the platform — which pages are most visited, where players drop off, and how features are used. This data is aggregated and anonymised. It informs product improvements.
• Security and fraud-prevention cookies: used to identify suspicious login patterns, detect automated bots and flag potentially fraudulent account activity on starbet65.

Managing Cookies

You can manage non-essential cookies through your browser settings. Most browsers allow you to block third-party cookies, delete existing cookies, or set preferences for specific websites. Please note that blocking certain cookies may affect the functionality of the starbet65 platform — for example, it may cause you to be logged out between pages or lose saved preferences.

6. Data Sharing and Third Parties

StarBet65 does not sell, rent or trade your personal data to third parties. Full stop. The only circumstances in which your data is shared outside of starbet65 are those required for the legitimate operation of the platform:

• Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay and card payment networks receive only the transaction data necessary to process your deposit or withdrawal. They operate under their own privacy policies and are independently regulated.
• Identity verification providers: starbet65 uses third-party automated identity verification services to confirm CNIC details as part of the age verification and anti-money laundering compliance process. These providers receive only the data required for verification and are contractually required to use it solely for that purpose.
• Fraud prevention services: specialised third-party fraud and risk management systems receive technical and behavioural data to help starbet65 identify and prevent fraudulent account activity, payment fraud and bonus abuse.
• Game providers: where starbet65 delivers games provided by certified third-party game suppliers, those suppliers may receive pseudonymised game session data — such as bet amounts and game results — for the purpose of game operation and RTP verification. Personal identity data is not passed to game providers.
• Regulatory and law enforcement authorities: where required by law, court order or other legally binding authority, starbet65 will disclose relevant personal data to the applicable authority.
• Group companies: where starbet65 operates within a corporate group, relevant operational data may be shared with affiliated entities under the same data protection standards as this policy.

All third parties with whom starbet65 shares personal data are required to handle it in accordance with applicable data protection obligations and are permitted to use it only for the specific purpose for which it was shared.

7. Data Storage and Security

StarBet65 stores all player data on secure servers. All data transmitted between your device and the starbet65 platform is encrypted using TLS (Transport Layer Security) — the same encryption standard used by banks and major financial institutions worldwide. This means that when you enter your password, payment details or any other sensitive information on starbet65, that data is protected from interception during transmission.

Security Measures at StarBet65

• All stored passwords are hashed using industry-standard cryptographic algorithms — starbet65 staff cannot see your password
• Payment card data is handled in accordance with PCI DSS (Payment Card Industry Data Security Standard) — card details are not stored on starbet65 servers beyond what is required for transaction processing
• Access to player personal data within starbet65 is restricted on a need-to-know basis — only staff who require access to fulfil their role can access it
• Regular security audits and penetration testing are conducted on the starbet65 platform
• Two-factor authentication is available and recommended for all starbet65 player accounts

8. Data Retention

StarBet65 retains personal data only for as long as it is genuinely needed. The retention periods applied to different categories of data are:

• Active account data: retained for the duration of your registration on starbet65 and for a minimum period of five years after account closure, as required by anti-money laundering regulations applicable to financial services platforms
• Transaction records: deposit, withdrawal and betting records are retained for a minimum of five years from the date of each transaction for financial compliance purposes
• Identity verification documents: copies of CNIC or other identity documents are retained for five years from the date of submission or the date of account closure, whichever is later
• Customer support correspondence: communications with the starbet65 support team are retained for three years from the date of the interaction
• Technical and analytics data: aggregated, anonymised analytics data may be retained indefinitely for product improvement purposes. Individual-level technical data (IP logs, session data) is retained for up to 12 months
• Marketing preferences: opt-in/opt-out records are retained for as long as your account is active and for two years after closure

After the applicable retention period has elapsed, data is securely deleted or anonymised. Anonymised data may be retained beyond these periods as it can no longer be linked to an identifiable individual.

9. Your Privacy Rights

As a player using starbet65 from Pakistan, you have the following rights regarding your personal data. You can exercise these rights at any time by contacting starbet65 via the details in Section 14.